Five Signs of A Bad Moving Company

When choosing a moving company to help you uproot your life and transport it across town, the country or the world, it can be tempting to snatch up the cheapest mover you can find without much thought. However, taking the time to do your research can save you a major headache down the line. Look for these telling signs to determine if a mover can meet your needs or should just be avoided.

1. Punctuality

When you schedule a consultation with a moving company representative, your first impressions matter. In essence, a moving company should view your consultation as a chance to win your business. A mover’s punctuality will tell you a lot about how they view their clients. If a moving representative shows up late to your scheduled meeting, the company likely feels they don’t work for you and may not have your best interests in mind. Of course, emergencies happen, but a late representative without a good reason probably just sees you as a number.

2. Professionalism

Most moving companies will aim to project professionalism for all their potential clients. The initial consultation is their only way to inform you of their company culture and display the highest level of customer service you can expect of the company. In short, your consultation is your only chance to see them at their best. Examine the representative’s appearance, uniform and preparation materials. Representatives from bad moving companies will likely appear disheveled, messy and casual, and will lack supplemental materials.

3. Taking Questions

Bad moving companies are usually bad because they don’t necessarily “follow the rules” when they provide services to their clients. Because they know their methods are questionable, many will avoid answering your questions in detail at all costs. If they refuse to answer all of your questions or won’t give you a truthful explanation of their moving processes, it may be time to look elsewhere.

4. Transparency

When you hire movers, you agree to let strangers into your home to handle your personal belongings and then transport them, sometimes without your supervision. This requires plenty of trust on your part. Good movers will recognize this and offer as much transparency about the process as possible. Companies should be able to inform you of how many movers will be in and out of your home, and give an honest estimate of how long the move will take. If they offer a quote that seems too good to be true, it probably is. Posting real reviews online is another great way for movers to make themselves transparent. Good moving companies will accept all reviews, even the poor ones. If a company has no reviews or only positive ratings, it could be a sign the company is not reputable.

5. Documentation

Before you fully trust a moving company to handle your possessions, request their government-issued certifications or registrations. All moving trucks should be registered with the Department of Transportation and the company representative should reassure you that their movers are background checked. If the company has accreditations or awards, a good company would be happy to share those with you. Bad companies may try to avoid these inquiries at all costs.

Move Confidently with Arrow Moving & Storage

Choosing a mover requires a lot of trust. Arrow Moving offers an unparalleled level of customer service and honest quotes to help you achieve peace of mind. To receive your free quote today, contact us online or call 800-593-6683.

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Senior Moving Services: More Than Just Packing


Whether it’s across town or across the country, moving as a senior can be a strenuous experience. From planning the move to redecorating the new place, a big move can prove to be exhausting for older adults. Even with the help of friends and family members on moving day, relocation is daunting for individuals who have spent many years in the same home. Arrow Moving and Storage can assist seniors of all ability levels in planning and implementing their move. From beginning to end, Arrow Moving will be there to help every step of the way.


Before you or your loved one ever pull out a box, some planning needs to be done to ensure the move goes as smoothly and safely as possible. There’s nothing more frustrating than being unable to fit all of your possessions in the boxes you have to transport. Weeks or even months before a move, our expert senior move team will take a complete inventory of all your loved one’s possessions. We’ll work with our client to downsize their items, even managing and executing all sales, donations, disposals and shipments. With fewer items to move, your loved one can feel comfortable being able to organize and transport all their most precious possessions in as few trips as possible.

Packing and Moving

The moving day is finally here, and it’s time to get packing! Let Arrow Moving & Storage take care of the heavy lifting for you. Our team of courteous, dedicated movers will respectfully pack, load, move, unload and unpack your belongings as quickly and gently as possible. Many seniors may struggle to assist with the moving process due to arthritis, limb weakness or other pre-existing conditions. Luckily, Arrow movers are happy to complete the process in its entirety. You or your loved one may choose to either stay for the entire moving process or enjoy a day out while we finish the job.

Settling In

Arrow’s services don’t stop when the moving is done. Your loved one may need assistance with unpacking and decorating their new home. Whether they’ve moved to an apartment home, assisted living community or a new house, our movers will help place each and every piece with care. Moving is stressful and spending the following days or weeks trying to relocate the items they need in a sea of boxes can make resettling difficult, especially if they have limited mobility. We take our time with each client to ensure their design preferences are being met and their new house begins to feel like home.

Enjoy Moving with Arrow Moving & Storage

Older adults may struggle with the entire process of uprooting their lives and transporting it elsewhere. With Arrow Moving & Storage’s senior moving services, the transition doesn’t have to be so difficult. To receive a quote from our senior moving team, contact us online or call 800-593-6683.

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